[d]online

Exhibit A. A simple request to remove credit card information is followed by an error, an insultingly vague/worthless reason, and a prompt to buy new domains instead.

“I’ve got a wonderful idea,” says some jackass at Network Solutions. “Everyone seems to be leaving us for GoDaddy, so I have a three-part plan to make sure people stay:

Exhibit B. A service cancellation email to Network Solutions’ “Help Center” through their contact form returns a vague/worthless error.

And, as a final “screw you” to the former customers we’ve vellicated to perform mass exodus, let’s spatter the site error messages with irritatingly antiquated humor to show that there isn’t one professional employee left on this sinking ship. In a post from over a year ago, I foretold Network Solutions (netsol) enacting the above three-part plan.

To a company still charging $45/yr for domains (or nsAddresses, or whatever ridiculous thing you’ve decided to call them nowadays) compared to GoDaddy’s $7.95, it’s no wonder seasoned professionals are following Bob Parsons like the Pied Piper of Hamlin.

Network Solutions: You’re entire business model is to blame for your undoing. Show some dignity and die with a little bit of pride.